Council Tax Phone Scam

Written by on 14/08/2023

Beware of phone scams

Conwy’s Council Tax team is reminding residents to be vigilant and beware of phone and text scams.

If you receive a telephone call or text message claiming you’re entitled to a council tax refund or to check your property’s Council Tax band, please do not give your bank details.

As with any cold call, if you’re in any doubt, take the caller’s number and check that it is valid.  Anyone working in a professional capacity won’t mind you doing this.

It’s also worth regularly reminding elderly relatives and friends to be cautious with their personal and bank details.

And remember, Conwy residents can get free help and advice on Council Tax and Benefits direct from the Council by phoning (01492) 576607 or emailing  counciltax@conwy.gov.uk or online at www.conwy.gov.uk/counciltax

If you believe you’ve been subject to a scam please report it to trading.standards@conwy.gov.uk

Gwyliwch rhag sgamiau ffôn

Mae tîm Treth y Cyngor Conwy’n galw ar y cyhoedd i fod yn wyliadwrus o sgamiau dros y ffôn ac mewn negeseuon testun.

Os ydych yn cael galwad ffôn neu neges destun yn honni eich bod yn gymwys am ad-daliad treth y cyngor neu yn holi beth yw band Treth y Cyngor eich eiddo, peidiwch â rhoi eich manylion banc.  

Yn yr un modd ag unrhyw alwad ddiwahoddiad, os ydych chi mewn unrhyw amheuaeth, gofynnwch am rif ffôn y galwr a gwirio ei fod o’n un dilys.  Ni fydd hyn yn broblem i unrhyw weithiwr proffesiynol.

Mae hi hefyd werth atgoffa perthnasau a ffrindiau hŷn i fod yn ofalus gyda’u manylion personol a’u manylion banc.

Cofiwch y gall preswylwyr Conwy hefyd gael cyngor a chymorth am ddim ynghylch Treth y Cyngor a Budd-daliadau gan y Cyngor trwy ffonio (01492) 576607 neu anfon e-bost at trethycyngor@conwy.gov.uk neu ar-lein ar www.conwy.gov.uk/trethycyngor

Os ydych yn credu eich bod wedi bod yn destun sgam, rhowch wybod i safonau.masnach@conwy.gov.uk


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