Residents urged to be vigilant of potential scams during the Coronavirus pandemic

Written by on April 7, 2020

Conwy County Borough Council is warning people to be aware of potential scams during the Coronavirus pandemic as criminals are taking advantage of the situation to target people with a range of frauds.

Residents are urged to be vigilant against a range of scams including doorstep crime, online and telephone fraud and counterfeit goods.

There are steps to take to guard against falling victim to a scam during the current crisis, and at any time:

  • Be wary of cold callers like those who offer to do your shopping and ask for money upfront. And never write down or give anyone your card, card details or PIN.
  • Look out for fraudulent emails about tax refunds or benefits – and never click on an attachment if it looks suspicious.
  • If you get an unsolicited phone call or email from anyone, especially if they claim to be from a bank, mortgage lender or utility company, never give out your bank account details or provide personal data such as your full name, address and date of birth
  • Don’t be conned by fake products available to buy online.

Cllr Charlie McCoubrey, Conwy’s Cabinet Member for Housing and Regulatory said, “Scams are a problem at any time, but it’s particularly worrying that criminals are taking advantage of the current situation to try to exploit people. Always be vigilant, never feel pressured into making a decision and check with someone you trust if you are unsure about something.”

Guidance is available at:

If you have information about a scam or think you are the victim of a scam contact Citizens Advice on 03444 77 2020 or online at

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