Residents urged to be vigilant of potential scams during the Coronavirus pandemic

Written by on 07/04/2020

Conwy County Borough Council is warning people to be aware of potential scams during the Coronavirus pandemic as criminals are taking advantage of the situation to target people with a range of frauds.

Residents are urged to be vigilant against a range of scams including doorstep crime, online and telephone fraud and counterfeit goods.

There are steps to take to guard against falling victim to a scam during the current crisis, and at any time:

  • Be wary of cold callers like those who offer to do your shopping and ask for money upfront. And never write down or give anyone your card, card details or PIN.
  • Look out for fraudulent emails about tax refunds or benefits – and never click on an attachment if it looks suspicious.
  • If you get an unsolicited phone call or email from anyone, especially if they claim to be from a bank, mortgage lender or utility company, never give out your bank account details or provide personal data such as your full name, address and date of birth
  • Don’t be conned by fake products available to buy online.

Cllr Charlie McCoubrey, Conwy’s Cabinet Member for Housing and Regulatory said, “Scams are a problem at any time, but it’s particularly worrying that criminals are taking advantage of the current situation to try to exploit people. Always be vigilant, never feel pressured into making a decision and check with someone you trust if you are unsure about something.”

Guidance is available at:

If you have information about a scam or think you are the victim of a scam contact Citizens Advice on 03444 77 2020 or online at

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