CORONAVIRUS: Conwy Borough Council Update

Written by on 17/03/2020

Conwy Borough Council have updated their county resident on their role to support health and emergency services in line with our long-standing multi-agency arrangements, and we will continue to follow the guidance they receive from UK Government, Welsh Government and Public Health Wales.

The council would urge anyone who has any queries about the virus to visit the Public Health Wales website at for the latest advice.

Venue Cymru and Theatr Colwyn

Venue Cymru and Theatr Colwyn are not staging shows or screening films

The restaurant and café bar are closed.

Box Office remains open open.

Planning, Licensing and Trading Standards

Walk-in services are temporarily suspended, please phone or email for advice, or to make an appointment.

Planning Advice Service: (01492) 575247 /
Licensing:                    (01492) 576626 /
Trading Standards:     (01492) 574110 /


Currently all Conwy County Borough schools remain open.

Recycling and Waste

Recycling and Waste collections are operating as usual.  Mochdre Office reception is closed, the ERF Advice Team can be contacted on (01492) 575337 or email

Leisure Centres

Currently all Conwy County Borough leisure centres remain open.


Currently all Conwy County Borough libraries remain open.

 Social Care

Services are being delivered as usual.

Committee Meetings

Some committee meeting have been postponed, you can check whether a meeting is taking place at

Other Council activities and events that have been cancelled or postponed include:

  • Llanrwst Flooding Drop-in Session
  • Conwy Business Awards
  • Dewis Drop-in sessions
  • Benefit Advice Drop-in sessions

 To help us protect as many people in our community as possible, we’d urge the public to contact us by phone or online wherever possible and avoid unnecessary visits to Council offices.

Conwy Borough Council are working closely with Public Health Wales, Betsi Cadwaladr University Health Board and the emergency services to ensure that appropriate and proportionate arrangements are in place to respond to this rapidly developing situation.


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