Date chosen to resume garden waste collection service in Denbighshire

Written by on 11/05/2020

Denbighshire County Council has announced that its garden waste collections service is set to resume on Monday, 18th May.

The garden waste bins will be collected on the usual collection days and residents that have subscribed to the service are asked to put their bins out by 7am on collection day. Those that have already subscribed have received the relevant information.

People who have not renewed their garden waste subscription are being asked to do so immediately online: or by phoning 01824 706000.

Residents are also being informed of the following information:

·        Collections may run late due to the high demand, please leave your bin out if it appears that the Council team has not attended your property (teams will work late and at weekends if necessary);

·        Make sure your green bin(s) only contains garden waste;

·        No extra waste will be taken so please do not leave any out;

·        No missed collection reports will be accepted during this two-week period;

·        The Council will not be charging subscribers for collections made in May;

·        Subscription charges will begin again on 1st June;

·        Please clean the handles of your green bin before and after collection;

·        Make sure you wash your hands before and after touching your bins;




The Council will extend subscriptions by a period equivalent to the length of the current stoppage (residents have not been charged during this break in service);

Councillor Brian Jones, Cabinet Lead Member for Waste, Transport and Recycling, said: “We fully understand that there has been disruption to the service and we would like to thank people for their understanding.

“The national restrictions meant that some staff needed to either self-isolate or were feeling unwell and we needed to make the difficult decision to suspend the service. However, we have had daily discussions around the earliest point we could reintroduce the service and we have drafted in external contractors to help us.  We have also been involved in regional discussions and now is the right time to be reintroducing the service.

All our staff will be working to social distancing guidelines, for their own safety and that of others”.

Discussions are still being held at regional and national level about household recycling centres and the Council will inform residents of developments when information becomes available.


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