Residents and taxi operators invited to have their say on taxi fares
Written by Gary Carr on 04/03/2026
Denbighshire County Council is proposing to set up a new ‘Taxi Forum’ to help it set the annual table of fares for hackney carriage taxis.
The forum will meet once a year ahead of the Council’s annual review of its table of fares for hackney carriage (taxi) vehicles.
Previously, the process has been to propose and then consult on a table of fares based on statistical data including changes to average insurance prices, the change in inflation rates, and what neighbouring local authorities are charging for the same types of journeys.
Now, the council is proposing to introduce an additional step in the consultation process asking people about their experiences before it carries out the consultation on the fares.
The council is responsible for setting the fares for taxis licensed in Denbighshire under the Local Government (Miscellaneous Provisions) Act 1976 and hopes that by establishing a forum and allowing taxi operators and taxi users to come together and share their experiences and concerns, that a table of fares can be created each year that works for everybody.
Denbighshire County Council would like to invite as many taxi operators and taxi users in the county as possible to complete the consultation surveys.
Anyone who completes the survey will have the opportunity to register their interest to take part in the ‘Taxi Forum’, which will be an in-person meeting in April 2026.
The council hopes to use the findings and recommendations of the ‘Taxi Forum’ to propose a new table of fares, which will be consulted on as part of a follow-up consultation.
Councillor Alan James, Lead Member for Local Development and Planning, said:
“We highly encourage as many people as possible to take part in the council’s consultation and register their interest in becoming a member of the ‘Taxi Forum’, to ensure that any decisions we make represent the views of all our stakeholders.
“The council understands that we are currently living in difficult times financially in this country which makes it even more important for us to consult not only the taxi firms, but the general public as well, to help ensure that any changes we introduce are fair for both sides.”
To find out more and to take part in the ‘Taxi Forum’ consultation, please visit www.denbighshire.gov.uk/consultations.
All responses must be received by Sunday 29 March 2026.
