Changes to Waste and Recycling collections from June 3rd

Written by on 01/06/2024

From Monday 3 June 2024, Denbighshire County Council is introducing changes to recycling and waste collections, including new containers and weekly collections for recyclable materials.

Residents on the Trolibocs service will have received a letter outlining their collection dates for the new service, including any changes to the day they will be putting out their recycling. If residents are still unsure, there is a link on the website, which once the address is inputted, will provide the updated collection date. The link can be found here.

Waste crews will continue to work hard over the weekend to deliver the last few outstanding containers to residents and the Council is confident that all deliveries will be completed. If for some reason a resident doesn’t have their container by Monday, 3 June, they should continue to use the blue wheelie bin or single use sacks for recycling until they receive their new containers.

The Council has received a large number of calls regarding the new waste changes within the last few days and would like to remind residents that if they have already logged a query about the new waste and recycling containers, there is no need to phone again to follow up, as the query is logged into the system and is being dealt with. This allows the contact centre staff to deal with more queries, more quickly.

If residents have been unable to get through to the contact centre to log their new waste change query due to busy phone lines, they can fill in the following form here.

Tony Ward, Corporate Director, Environment and Economy said:

“From our waste operatives, through to the contact centre staff, there are a number of teams working incredibly hard to ensure that everything is ready for the roll out of the new service on Monday, including delivering new containers through the weekend in time for the service changes.

Separating materials at source will improve the quality of recycling that we collect and will also mean more recyclable materials will remain within the UK and be recycled as new products. As well as helping to reach mandatory waste recycling targets set by the Government, this new waste model will save the council up to half a million pounds per year.

The council would like to thank residents for their co-operation during this transitionary period and appreciate their patience and understanding.”

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